Pokemon Ultra Moon Black Screen

Pokemon Screen turns black when trying to load into the game. The game runs in the background after I experience the crash, but the audio and speed are perfect.

Note: I tried turning on “Enable Hardware Render”, and it ran a lot faster, but when I load into a new chunk it slows down to 50% and sometimes freezes.

System Information

  • Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
  • CPU: Intel® Pentium® CPU 4415U @ 2.30GHz (4 CPUs), ~2.3GHz
  • GPU: Intel® HD Graphics 610
  • Citra Version (found in title bar): Citra Nightly 1087, Nightly 860, Citra Canary 1087
  • Game: Pokemon Ultra Moon

    Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_fe5e116bb07c0629\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_fe5e116bb07c0629\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_fe5e116bb07c0629\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_fe5e116bb07c0629\igd12umd64.dll
    Driver Version: 23.20.16.4944

Log:citra_log.txt (104.9 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

nightly 860 may work with ‘Enable Hardware Shader’ enabled, however, on the latest nightly and canary builds, having hardware shader enabled is very likely to cause blackscreen (on intel iGPU’s).

either disable hardware shader on newer canary and nightly builds or try with it enabled on nightly 860.