Pokemon ultra moon crashes on Mac whenever I try running it

I open up Citra, click the rom labeled “Pokemon Ultra Moon” and it crashes almost immediately.
I’m on Mac btw.

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log copy.txt (4 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

We need more information to help you. Please reply with this template completely filled out:

System Information:

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):
  • Upload another log file, but make sure to follow these steps:
  1. Open Citra, then go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

**Issue: Game crashes whenever I try to run a game.
**System Information:
Model Name: MacBook Air
Model Identifier: MacBookAir10,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 8 GB
System Firmware Version: 6723.61.3
Serial Number (system): FVFF6J0HQ6L4
Hardware UUID: 95B0C016-ED2F-56D3-9898-597047190CFF
Provisioning UDID: 00008103-001C082136F2001E
Activation Lock Status: Enabled

log file
citra_log copy.txt (11.4 KB)

System Information for Support

Client Version                                Canary 1956 HEAD-7a60d46
Operating System                              macOS 11.1
CPU                                           VirtualApple @ 2.50GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Apple M1
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The problem is that you’re using an M1 Mac. We don’t officially support those. Please see this topic for more information: Apple M1 Chip on MacBook Pro