Pokemon Ultra Moon - forced Festival Plaza - game freeze

Citra Support
#1

Issue:
Hello. I’m stuck in Pokemon Ultra Moon, at Festival Plaza, when you get forced to go on Route 8. Can’t get past it because my game freezes.

System Information

  • Operating System: Windows 10
  • CPU: Intel Core i7-3770 3.40Ghz
  • GPU: Nvidia Geforce GTX 1050 Ti
  • Citra Version (found in title bar): 1451
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    festivalplaza
    festivalplaza797×967 105 KB

Diagnostic Log
citra_log.txt (127.4 KB)

#2

System Information for Support

Client Version                                Nightly 1451 HEAD-5dbf334
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            441.66
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

System Information for Support

Client Version                                Nightly 1451 HEAD-5dbf334
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            441.66
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#4

Can you upload a save file and steps to reproduce?

#5

How to upload here that file?

Do you mean like what I did from save point to freeze point? I went down the road till Hau talked to me. I appeared in Festival Plaza, did few simple tasks for Sophocles since I couldn’t go back. Then talked to Sophocles again, my character went to the castle and thats it.

#6

You can link to like Google Drive.

Yes, I think those steps are enough for someone to test on their end using your save file and see if they freeze or not.

#7

save file

Edited: Are there any news?

#8

So it freezes when you enter the plaza?

image
image794×1030 336 KB

You don’t reach this screen?

#9

Yes, exactly. I only see the bottom half.

#10

It is possible your rom is corrupted, try redump the game using the guides below to make sure it is clean; also make sure you have enough free space on your SD card. This game takes a lot of space so have at least 4GB free space on it:


#11

Turn off the cheats that are activated. It worked for me :slight_smile: