Pokemon Ultra Moon Help


#1

When I randomized Ultra Moon and tried to play it Citra showed a message saying “an unknown error occured please check the log for details”

Here is the log, is there any solution?

[ 0.000000] Config core/settings.cpp:LogSettings:67: Citra Configuration:
[ 0.000016] Config core/settings.cpp:LogSetting:63: Core_UseCpuJit: true
[ 0.000017] Config core/settings.cpp:LogSetting:63: Renderer_UseHwRenderer: true
[ 0.000018] Config core/settings.cpp:LogSetting:63: Renderer_UseHwShader: true
[ 0.000019] Config core/settings.cpp:LogSetting:63: Renderer_ShadersAccurateGs: true
[ 0.000020] Config core/settings.cpp:LogSetting:63: Renderer_ShadersAccurateMul: false
[ 0.000021] Config core/settings.cpp:LogSetting:63: Renderer_UseShaderJit: true
[ 0.000022] Config core/settings.cpp:LogSetting:63: Renderer_UseResolutionFactor: 1
[ 0.000023] Config core/settings.cpp:LogSetting:63: Renderer_UseVsync: false
[ 0.000024] Config core/settings.cpp:LogSetting:63: Renderer_UseFrameLimit: true
[ 0.000024] Config core/settings.cpp:LogSetting:63: Renderer_FrameLimit: 100
[ 0.000025] Config core/settings.cpp:LogSetting:63: Layout_Toggle3d: false
[ 0.000026] Config core/settings.cpp:LogSetting:63: Layout_Factor3d: 0
[ 0.000027] Config core/settings.cpp:LogSetting:63: Layout_LayoutOption: 0
[ 0.000027] Config core/settings.cpp:LogSetting:63: Layout_SwapScreen: false
[ 0.000028] Config core/settings.cpp:LogSetting:63: Audio_OutputEngine: auto
[ 0.000029] Config core/settings.cpp:LogSetting:63: Audio_EnableAudioStretching: true
[ 0.000029] Config core/settings.cpp:LogSetting:63: Audio_OutputDevice: auto
[ 0.000030] Config core/settings.cpp:LogSetting:63: Camera_OuterRightName: blank
[ 0.000030] Config core/settings.cpp:LogSetting:63: Camera_OuterRightConfig:
[ 0.000031] Config core/settings.cpp:LogSetting:63: Camera_OuterRightFlip: 0
[ 0.000031] Config core/settings.cpp:LogSetting:63: Camera_InnerName: blank
[ 0.000032] Config core/settings.cpp:LogSetting:63: Camera_InnerConfig:
[ 0.000033] Config core/settings.cpp:LogSetting:63: Camera_InnerFlip: 0
[ 0.000034] Config core/settings.cpp:LogSetting:63: Camera_OuterLeftName: blank
[ 0.000034] Config core/settings.cpp:LogSetting:63: Camera_OuterLeftConfig:
[ 0.000035] Config core/settings.cpp:LogSetting:63: Camera_OuterLeftFlip: 0
[ 0.000035] Config core/settings.cpp:LogSetting:63: DataStorage_UseVirtualSd: true
[ 0.000036] Config core/settings.cpp:LogSetting:63: System_IsNew3ds: false
[ 0.000036] Config core/settings.cpp:LogSetting:63: System_RegionValue: -1
[ 0.000037] Config core/settings.cpp:LogSetting:63: Debugging_UseGdbstub: false
[ 0.000038] Config core/settings.cpp:LogSetting:63: Debugging_GdbstubPort: 24689
[ 0.137705] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.409227] Frontend citra_qt/main.cpp:GMainWindow:159: Citra Version: Canary 1101 | HEAD-f20b651
[ 0.433183] Frontend citra_qt/main.cpp:CheckForUpdates:640: Update check started
[ 1.087379] Frontend citra_qt/main.cpp:OnUpdateFound:653: No updates found
[ 17.687368] Frontend citra_qt/main.cpp:BootGame:807: Citra starting…
[ 18.013699] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file D:/Citra/canary-mingw/pum_Edited.3ds
[ 18.018292] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1309: default device period: 100000

[ 18.018299] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1317: Minimum latency in frames: 328

[ 18.018322] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1639: (0000017b0ddd86f0) Setup render: device=0000000000000000

[ 18.018938] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1526: Setup requested=[f=0 r=32728 c=2 l=3] mix=[f=0 r=48000 c=2 l=3]

[ 18.031112] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1690: Target sample rate: 32728

[ 18.032233] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1850: Stream init succesfull (0000017b0ddd86f0)

[ 18.033151] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:139: Cubeb Audio Stream Started
[ 18.033480] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file D:/Citra/canary-mingw/pum_Edited.3ds
[ 18.033664] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 18.033808] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:110: Request handler started.
[ 18.050499] RPC_Server core/rpc/zmq_server.cpp:ZMQServer:15: ZeroMQ listening on port 45987
[ 18.050566] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 18.050883] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\bembl\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 18.051752] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\bembl\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/00040000/001b5100/content/00000000.app
[ 18.055226] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\bembl\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004001b/00010002/content/00000000.app
[ 18.055375] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:469: ClCertA file missing
[ 18.055498] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:546: GL_VERSION: 3.3.0 NVIDIA 391.35
[ 18.055500] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:547: GL_VENDOR: NVIDIA Corporation
[ 18.055501] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:548: GL_RENDERER: GeForce GTX 1060 6GB/PCIe/SSE2
[ 18.387898] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file D:/Citra/canary-mingw/pum_Edited.3ds
[ 18.387903] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file D:/Citra/canary-mingw/pum_Edited.3ds
[ 18.387909] Loader core/loader/ncch.cpp:Load:167: Program ID: 00040000001B5100
[ 18.388041] Service.FS core/file_sys/ncch_container.cpp:OpenFile:165: Failed to open C:\Users\bembl\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/001b5100/content/00000000.app
[ 18.388043] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\bembl\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/001b5100/content/00000000.app
[ 18.388098] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file D:/Citra/canary-mingw/pum_Edited.3ds
[ 18.388178] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file D:/Citra/canary-mingw/pum_Edited.3ds
[ 18.388197] Core core/core.cpp:Load:134: Failed to load ROM (Error 1)!


#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.


#3

Search on youtube “how to randomize pokemon ultra sun and moon citra” some users have reported success while other couldn’t get it to work because they didn’t rebuilt the ROM properly.
one such tutorial for instance.


#4

I have tried that, many times. but none of them work, I can play non edited versions but not the randomzied


#5

try this:


#6

Thank You! It works now :slight_smile: