Pokemon Ultra Moon kept saying (A fatal error occurred. Check the log for details. Continuing emulation may result in crashes and bugs.) and crash when opening

Citra Support
#1

When I tried to open the Pokemon Ultra Moon rom that I uploaded, it just kept crashing and display " A fatal error occurred. [Check the log] for details. Continuing emulation may result in crashes and bugs."

  • Operating System: macOS Big Sur version 11.2.2
  • CPU: 2.4 GHz Quad-Core Intel Core i5
  • GPU: Intel Iris Plus Graphics 655 1536 MB
  • Citra Version (found in title bar): Citra Nightly 1719
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot 2021-08-03 at 4.54.02 PM
    Screenshot 2021-08-03 at 4.54.02 PM2874×1752 213 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (19.2 KB)

#2

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              macOS 11.2
CPU                                           Intel(R) Core(TM) i5-8279U CPU @ 2.40GHz | AVX2 | FMA
Graphics API                                  OpenGL 4.1
Graphics Renderer                             Intel(R) Iris(TM) Plus Graphics 655
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.