Pokemon Ultra Moon slow and game stops at beginning

The game pauses after Kukui lets his Pokemons go. The issue is well known in the community and I tried different versions of Citra. I would like to have a version in which I still can connect with Wifi.

System Information

  • Operating System: Windows
  • CPU: Intel® Core™ i5-8250U CPU @ 1.60GHz
  • GPU: Intel UHD Graphics 620 (Kaby Lake R U GT2) - Integrated Graphics Controller [Y0] [Lenovo]
  • Citra Version (found in title bar): 1371 and 1372
  • Game: Pokemon Ultra Moon

Diagnostic Log
citra_log.txt (23.1 KB)

System Information for Support

Client Version                                Nightly 1372 HEAD-35690e3
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) UHD Graphics 620
OpenGL Version                                3.3.0
GPU Driver Version                  
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
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Still does not work.


These drivers are outdated, you need to update.

download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed that you can if you want update further(recommended): https://downloadcenter.intel.com/download/29074/Intel-Graphics-Windows-10-DCH-Drivers?product=124967 (download the .exe this time).

1 Like