Pokemon Ultra Moon/Sun and Moon/Sun keep crashing

Issue:
Enter a description of your issue here, in full detail.
Pokemon Ultra Moon/Sun and Moon/Sun keep crashing in the intro.

System Information

  • Operating System: Windows 10
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1402
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (48.1 KB)

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Nightly 1402 HEAD-cd86c9b
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) UHD Graphics 630
OpenGL Version                                3.3.0
GPU Driver Version                            23.20.16.4944
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

At the video with Kukui? This is a known issue, disable hardware shaders.