Pokemon Ultra Moon Won't Load in My Citra

Citra Support
#1

Issue:
Every time I load my Pokemon Ultra Moon, it only shows a black screen and the speed is super low (i.e. 2%) with a zero fps. There is also no audio that I can hear. Is there something I can do about this?

System Information

  • Operating System: macOS Catalina
  • CPU: 1.6 GHz Dual-Core Intel Core i5
  • GPU: Intel HD Graphics 6000 1536 MB
  • Citra Version (found in title bar): Citra Nightly 1413
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1440×900 238 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Here’s the link to my log file:
https://drive.google.com/file/d/1j-TaOCbJuh-EiXSTiQficyWPlSVh5eGA/view?usp=sharing

#4

You have memory read/write errors which are a sign of a corrupted rom. Redump the game using the guides below and have at least 4GB free space on your Nintendo 3DS’s SD card: