Pokemon Ultra Moon "

Issue:
.Opened the game, first time user by the way, and the popup appeared where it states fatal error occurred, leading to this support page.

System Information

  • Operating System: Windows 10
  • CPU: i5 8th gen
  • GPU: 1050ti
  • Citra Version (found in title bar): nightly 1420
  • Game: Pokémon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (18.5 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1420 HEAD-4991c01
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            441.41
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/