Pokemon Ultra Sun, 0% speed 0 fps

Issue:
When getting the rotomdex from the professor, the game freezes and it slows down to “0% speed and 0 fps”. When trying to close Citra after this, the program crashes and I get the popup saying “Citra has stopped working.” I can load and play the game up until there without issue.

System Information**

  • Operating System: Windows 10
  • CPU: AMD Ryzen 7 2700X Eight-Core Processor 3.70 GHz
  • GPU: NVIDIA GeForce RTX 2070 SUPER
  • Citra Version (found in title bar): Citra Nightly 1730
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
**citra_log.txt (3.3 MB)

System Information for Support

Client Version                                Nightly 1730 HEAD-a5d01c0
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 7 2700X Eight-Core Processor          | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2
GPU Driver Version                            496.49
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Oop, whoops, new to cheats and I didn’t think about that being the problem, haha :sweat_smile:. Deleted the cheats, restarted Citra and it works now. Ty CitraBot

I’m using latest Citra nightly.
Trying to play Pokemon ultra sun. When I launched it first time ,it works normal; but when I relaunched it after some time it shows 0 fps and black screen.
Now anytime I open , it shows black screen and 0 fps.
citra_log.txt (26.2 KB)

System Information for Support

Client Version                               Nightly 1781   HEAD-141471e
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics
GPU Driver Version                           10.18.10.4358
CPU JIT                                      [ ]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • CPU JIT should be enabled for the best performance. Please enable this option.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I’m using latest Citra nightly.
Trying to play Pokemon ultra sun. When I launched it first time ,it works normal; but when I relaunched it after some time it shows 0 fps and black screen.
Now anytime I open , it shows black screen and 0 fps.

I updated my driver, but still problem occurs.

citra_log.txt (5.3 KB)

System Information for Support

Client Version                               Canary 2244   HEAD-c65d714
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

Open Citra, go to File>Open Citra Folder. Open up the shaders folder and delete the opengl folder found here. Now try again. If it crashes again, upload an new log file.