Pokemon Ultra Sun - 0FPS

Issue:
When I start the game I can see a glimpse of what looks like to be a menu, after that it goes black. At the bottom right it says that I am running around 5 FPS and after the screen going black it goes to 0 FPS.

System Information

  • Operating System: WIN10
  • CPU: Intel i5 8th Gen
  • GPU: Nvidia GeForce GTX 1050
  • Citra Version (found in title bar): Nightly 1719
  • Game: Pokemon Ultra Sun

Diagnostic Log
citra_log.txt (21.7 KB)

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            461.92
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            461.92
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            461.92
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

make sure you graphic card drivers are up to date Geforce Driver Results | NVIDIA

I updated my GPU driver NVIDIA GeForce Experience where it says I have the latest driver. But the game still wont start.

citra_log.txt (13 KB)

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            471.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

[  72.326293] HW.Memory <Error> core/memory.cpp:Read:322: unmapped Read32 @ 0x00000000 at PC 0x0035B6E8
[  72.326299] HW.Memory <Error> core/memory.cpp:Read:322: unmapped Read32 @ 0x00000004 at PC 0x0035B6E8
[  72.326300] HW.Memory <Error> core/memory.cpp:Read:322: unmapped Read32 @ 0x00000080 at PC 0x0035B6E8

^ This would suggest that Citra encountered some corrupted files of some kind. This could be an update file, DLC or even the ROM itself. Since I can see that you have a game update installed and Ultra Sun doesn’t have any DLC. Please try unstinstalling update data (right click on your game in Citra’s game list → you may need to add a game directory for your game first for it to show up here, then select Open Update Data Location. Delete the files here.

Restart Citra and try your game again. If the same error occurs again, please upload another log file.

Thanks, this did the job.