Issue:
When I start the game I can see a glimpse of what looks like to be a menu, after that it goes black. At the bottom right it says that I am running around 5 FPS and after the screen going black it goes to 0 FPS.
System Information
- Operating System: WIN10
- CPU: Intel i5 8th Gen
- GPU: Nvidia GeForce GTX 1050
- Citra Version (found in title bar): Nightly 1719
- Game: Pokemon Ultra Sun
Diagnostic Log
citra_log.txt (21.7 KB)
System Information for Support
Client Version Nightly 1719 HEAD-dfd7926
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce GTX 1050/PCIe/SSE2
GPU Driver Version 461.92
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
System Information for Support
Client Version Nightly 1719 HEAD-dfd7926
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce GTX 1050/PCIe/SSE2
GPU Driver Version 461.92
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
System Information for Support
Client Version Nightly 1719 HEAD-dfd7926
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce GTX 1050/PCIe/SSE2
GPU Driver Version 461.92
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
make sure you graphic card drivers are up to date Geforce Driver Results | NVIDIA
I updated my GPU driver NVIDIA GeForce Experience where it says I have the latest driver. But the game still wont start.
citra_log.txt (13 KB)
System Information for Support
Client Version Nightly 1719 HEAD-dfd7926
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version 471.41
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region 2
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
[ 72.326293] HW.Memory <Error> core/memory.cpp:Read:322: unmapped Read32 @ 0x00000000 at PC 0x0035B6E8
[ 72.326299] HW.Memory <Error> core/memory.cpp:Read:322: unmapped Read32 @ 0x00000004 at PC 0x0035B6E8
[ 72.326300] HW.Memory <Error> core/memory.cpp:Read:322: unmapped Read32 @ 0x00000080 at PC 0x0035B6E8
^ This would suggest that Citra encountered some corrupted files of some kind. This could be an update file, DLC or even the ROM itself. Since I can see that you have a game update installed and Ultra Sun doesn’t have any DLC. Please try unstinstalling update data (right click on your game in Citra’s game list → you may need to add a game directory for your game first for it to show up here, then select Open Update Data Location
. Delete the files here.
Restart Citra and try your game again. If the same error occurs again, please upload another log file.
Thanks, this did the job.