Pokemon Ultra sun always crash, can't find a solution anywhere


#1

Issue:
This is my first time trying out citra, other games such as zelda, and vc pokemon crystal works, but when I tried to open ultra sun however, citra immediately crashes without any pop up warning. I looked up similar issues people had with this game and mine appears to be unique, so I am providing the log report.

System Information

  • Operating System: Win 10
  • CPU: intel i5 6400
  • GPU: dont know
  • Citra Version (found in title bar): Nightly 1219
  • Game: Pokemon Ultra Sun (dumped from my own cartridge)
  • Screenshot of Issue (include the full Citra window including titlebar): NONE, the citra closes immediately when I click on the game.

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (25.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296


#2

System Information for Support

Client Version                                Nightly 1219 HEAD-acaca41
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 530
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

#3

hey bot, I enabled accurate multiplication and it still crashes.

heres a new log, should be not too different from the previous one.citra_log.txt (27.5 KB)


#4

System Information for Support

Client Version                                Nightly 1219 HEAD-acaca41
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 530
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.


#5

Disable hardware shaders. Your GPU does not properly support all OpenGL 3.3 functions, they will cause problems for you.


#6

Its fixed! thank you so much