Pokemon Ultra Sun and Ultra Moon ain't working :(

Citra Support
#1

Pokemon Ultra Sun ain’t working :frowning:

I try and run Pokemon Ultra Sun on the latest version or Citra, canary and nightly builds, but I keep on getting the error message “Citra has encountered a fatal error, please see the log for more details. For more information on accessing the log, please see the following page: How to Upload the Log File.” I have looked everywhere and i can’t seem to find the solution - I have tried deleting and re-installing the game and citra but the same thing happens over and over again.
Update: Ultra Moon doesn’t work either

System Information

  • Operating System: Windows 10 Home 64 bit
  • CPU: Intel® Core™ i5-5287U CPU @ 2.90GHz (4 CPUs), ~2.9GHz
  • GPU: Intel® Iris™ Graphics 6100
  • Citra Version: Citra Nightly #800
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue
    Report
    Report.PNG2560×1422 68.9 KB

Diagnostic Log
citra_log.txt (18.3 KB)

#2

I found some issues in that log that need resolving:

#3

But I’ve been dumping it the same way as my other games i.e. SSB but why is this one the only one that doesn’t work?
I have a brother who dumped his Pokemon Ultra Moon and it worked - I did mine the same way as he did

#4

Also may I know exactly what is corrupted (if that is even possible!)

#5

There must have been an error in the process, try to dump the game again.

#6

Your rom may be corrupted try redumping it

#7

I have re dumped it again and the same error appears. Also i tried dumping my brother’s Ultra Moon and , for some strange reason, that actually didn’t work either. Perhaps my computer has some grudge against the Pokemon series!

#8

I found some issues in that log that need resolving:

#9

I figured it out. I dumped it one more time and it worked, strangely. I’m closing the discussion.

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