Pokemon ultra sun crashes on Mac version of citra canary

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Mac OS 10.15
  • CPU:
  • GPU: Intel Iris 655
  • Citra Version (found in title bar):
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

citra_log.txt (5.5 KB)

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1573 HEAD-9417db5
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I tried that and the game still crashed


citra_log.txt (4 KB)

System Information for Support

Client Version                                Canary 1573 HEAD-9417db5
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

![Screen Shot 2020-02-24 at 7.25.27 AM|680x500](upload://vZ

citra_log.txt (5.5 KB) VmiOV2zHTDKl8Y2lcOGeBqvPb.png)

System Information for Support

Client Version                                Canary 1573 HEAD-9417db5
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Make sure you don’t reopen Citra after it crashes, the log gets cleared each time you open Citra.

okay . I won’t but is there a fix for it because it wont run on both builds?

citra_log.txt (21.0 KB)

System Information for Support

Client Version                                Nightly 1428 HEAD-1dfcb09
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel(R) Iris(TM) Plus Graphics 655
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/