Pokemon Ultra Sun crashing after Rockruff jumps down in intro

When I try playing pokemon ultra sun, Game freezes right after the introduction with professor Kukui. Rockruff jumps down from Kukui and game freezes with his tail in the air. This is my first report since I’m new to citra. But I hope I did everything right.

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i3-7130U CPU @ 2.70GHz (4 CPUs), ~2.7GHz
  • GPU: Intel® Graphics 620
  • Citra Version: Nightly 1290
  • Game:

Diagnostic Log
citra_log.txt (162.4 KB)

System Information for Support

Client Version                                Nightly 1290 HEAD-cae913d
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 620
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Game still doesn’t proceed even when Accurate Multiplication is on

Disable ‘Enable Hardware Shader’ before launching your game.