Pokemon ultra sun fatal error need help

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: windows 10
  • CPU: AMD Ryzen 5 1600 Six-Core Processor 3.20 GHz
  • GPU: Radeon RX 580 Series
  • Citra Version (found in title bar): Citra nightly 1381 or Citra canary 1500
  • Game: Pokemon ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (2.6 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Change log filter to *:Info, right now you have set it to *:Critical which is not correct.

where do i do that is it in a folder?

I tried it and it still get a error what else can i do

You need to upload a new log file after changing the filter to *:Info (sorry I only implied before, I probably should have been more explicit) see How to Upload the Log File if you are unsure. The new log should give more information.

citra_log.txt (38.6 KB) heres the new log file

System Information for Support

Client Version                                Nightly 1381 HEAD-5fa71d4
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               Radeon RX 580 Series
OpenGL Version                                3.3.1
GPU Driver Version                            19.10.1 26.20.13025.10004
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

PUS_Edited.3ds

Does the unedited game work?

yes it does is there any thing i need to do

If it’s like “randomizer” you need to contact the author how to do this properly. This is out of scope for Citra.

ok thank you for trying to help

Do you know why citra may close when i open a randomized game