Pokemon Ultra Sun Fatal Error Occured

Issue:
I tried opening Pokemon Ultra sun, and all it said was “A fatal error occurred, continuing will cause bugs or glitches” or something, and continuing just shows a black screen

System Information

  • Operating System: x64-Based Processor
  • CPU: i7
  • GPU: Intel ® UHD Graphics
  • Citra Version (found in title bar): Citra Nightly 1397
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (24.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1397 HEAD-020cd56
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce MX250/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            430.86
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.