Pokemon Ultra Sun Fatal error

Issue:
Try and load up game but after a few seconds it comes up with a fatal error

System Information

  • Operating System: Windows 8
  • CPU: AMD A8-6500 APU with Radeon™ HD Graphics (CPU’s), -3.5GHz
  • GPU: AMD Radeon HD 7000 series
  • Citra Version (found in title bar): Canary 1275
  • Game: Pokemon Ultra Sun

Diagnostic Log
citra_log.txt (14.8 KB)

System Information for Support

Client Version                                Canary 1275 HEAD-170f7a3
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon HD 7000 series
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 2

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

The game is larger than 900MB, redump the game from your 3DS using the guides so you do it properly :slight_smile:

If your game is on cartridge follow this link: https://citra-emu.org/wiki/dumping-game-cartridges otherwise if it’s digital follow the bot’s link above.