Pokemon Ultra Sun Freezing

Issue :
I’m trying to play Pokemon Ultra Sun using citra nightly but it ends up crashing everytime
System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar): 1623
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (4.5 KB)

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log is incomplete. Make sure you follow the steps carefully.

  1. Open citra and go to emulation>configuration>general>debug>select open citra folder. Now keep that open in the background
  2. Launch your game and encounter the problem/crash/slowdown and close citra if it it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (610.4 KB)

System Information for Support

Client Version                                Nightly 1623 HEAD-a576eb6
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I have tried enabling accurate multiplication it still crashes

I think you may need to redump your game. Make sure to dump it as a .3ds or .cxi, instead of as a .cia. If there’s still a crashing issue afterwards, upload another log.

Please refer to our game dumping guides.
For Cartridges: https://citra-emu.org/wiki/dumping-game-cartridges/
For Installed Titles: https://citra-emu.org/wiki/dumping-installed-titles/
To dump DLC and Updates, use this guide https://citra-emu.org/wiki/dumping-updates-and-dlcs/ and install the results through File -> Install CIA…

Thank You!
Will I lose my progress on the game?

Your save data and your rom are seperate in citra. No worries, you won’t lose any save data!

Thank You for your help!
I´ll try this and comeback with feedback!

Can I redump without owning a 3DS?

It’s legal and legal to dump your game using someone else’s hacked 3ds/2ds. Though you can’t dump your game without any console.