Pokemon Ultra Sun issues

Citra Support
#1

Issue:
When i first started the game it will freeze with the introduction about the alola region and than nothing will happen anymore

System Information

  • Operating System: Windows 10 Home x64 based processor/ 64 bit
  • CPU: Intel® Core™ i5-7200u CPU @ 2.50 GHz 2.70GHz
  • GPU: Intel® HD Graphics 620
  • Citra Version (found in title bar): Citra Nightly 1259
  • Game: Pokemon Ultra Sun!
  • Screenshot of Issue (include the full Citra window including titlebar):
    Pokemon%20Ultra%20Sun%20Issue
    Pokemon Ultra Sun Issue.jpg1920×1080 197 KB

    Diagnostic Log
    Upload your log file as an attachment by dragging & dropping.
    citra_log.txt (4.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I played some other Pokemon Games and it worked perfect just with Ultra Sun/Moon i had problems

Thanks for the coming answers and have a nice day

#2

System Information for Support

Client Version                                Nightly 1259 HEAD-3786152
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

Thanks for the fast answer but i tried and it frezzed on the same dialogue as before

#4

I solved my problem thanks