Pokemon Ultra sun keeps crashing Citra

Ultra sun keeps crashing before it starts. I was just playing it yesterday but now it crashes.citra_log.txt (16.8 KB)

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1436 HEAD-7afcc0d
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            425.31
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Try turn off Disk Shader Cache in the graphics options in Citra.

1 Like

Thanks it worked!!! I can finally play again hahaha

thanx it worked :smiley: :smiley: :smiley: :smiley: :smiley: :smiley:

1 Like

citra_log.txt (4.8 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log.

I got the same problem than Ciarga_Uchiha, i tried your solution, but it crashes again. Can someone can help me with this problem ? Edit: I use the Linux version of Citra.citra_log.txt (4 KB)

Make sure Citra is closed before uploading. The log is cut off.

citra_log.txt (2.4 MB)

System Information for Support

Client Version                                Nightly 1737 HEAD-28039d3
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                            27.20.100.9664
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (5.3 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Disable cheats, then restart Citra (important, otherwise they remain active). Now try your game again. If it still crashes, upload another log file.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (16.7 KB)

System Information for Support

Client Version                                Nightly 1739 HEAD-60d1def
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 7 5800H with Radeon Graphics          | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce RTX 3050 Ti Laptop GPU/PCIe/SSE2
GPU Driver Version                            462.70
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (16.3 KB)

System Information for Support

Client Version                                Nightly 1739 HEAD-60d1def
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 620
GPU Driver Version                            23.20.16.4973
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.