When I run Ultra Moon it goes straight to a black screen showing 0 fps / no sound. The game ran fine with no issues approximately 2 weeks ago. I updated my GPU drivers in that time but rolled back to previous version with no success, and since re-updated to latest driver. A friend running the same GPU does not have this problem. I later tried patching Ultra Moon to 1.2 but rolled it back as well - really unsure if this messed something up. All other games (Pokemon Y, Fire Emblem Awakenings) continue to work with no issues. I’ve tried running old versions of Citra both nightly and canary, no luck.
Operating System: Windows 10 Home
CPU: Intel Core i7-6700HQ CPU @ 2.60GHz
GPU: GeForce GTX 960M
Citra Version (found in title bar): 1781
Game: Pokemon Ultra Moon
Screenshot of Issue (include the full Citra window including titlebar):
Client Version Canary 1781 HEAD-d0c61b6
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce GTX 960M/PCIe/SSE2
GPU Driver Version 446.14
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
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I’ve re-dumped and same issue. I ran it today on my friend’s laptop who also has a GeForce 960M gpu no problem.
Could something have maybe messed up with Citra when I patched the rom and the issue is lingering elsewhere? When I uninstalled Citra and re-downloaded, and noticed all my settings and save files remain. I don’t have a technical background so I’m at a loss here.
It does not work with or without the patch. When it worked a few weeks ago it was the unpatched file. I haven’t tried running it with a patch since re-dumping the rom this morning. My friend who ran this rom this morning did not patch it either.
Any chance a full clear of citra files and running on new dump will do anything?
you need to delete the citra folder in your roaming to full clear your citra(it will delete your save files as well as user data) to delete it press “windows+R” shortcut key and then type “%AppData%” and press ok and delete the citra folder there…
Hi, i’ve been encountering the same issue when trying to run Pokemon Ultra Sun. The game will run if I play an unpatched version. But only after I install update v1.2 the game will not work. I want to play with an updated version so i can transfer saves between my 3ds and citra, can anyone help me out with this?