Pokemon ultra sun showing black screen when loaded

Issue: after starting the game when i press ‘A’ to load my game .the game stops and shows black screen

System Information

  • Operating System: windows 10
  • CPU: core i3 6006u
  • GPU: hd graphics 520
  • Citra Version (found in title bar): citra canary 1370
  • Game: pokemon ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Logcitra_log.txt (90.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1370 HEAD-d9f1005
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.