Pokemon ultra sun stop responding

The game stopped responding right after I renamed my starters pokemon scene. Then, the screen shows black screen and stop responding.

  • Operating System: 64-bit operating system, x64 based processor
  • CPU: Intel® Core™ i7-7500U CPU @ 2.70GHz
  • GPU: Intel® HD Graphics 620
  • Citra Version (found in title bar): Citra Canary 1791
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

citra_log.txt (2.3 MB)

System Information for Support

Client Version                                Canary 1791 HEAD-0e9198e
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce 940MX/PCIe/SSE2
GPU Driver Version                            398.36
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

You have a lot of memory read/write errors which usually is caused by cheats. Try turn them off.