Pokemon Ultra Sun - The SD Card couldnot be recognized

System Information for Support

OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like

this problem is still persistent as I’ve tried restarting my computer over again

1 Like

i have same problem citra_log.txt (2.4 MB)

1 Like

System Information for Support

Client Version                                Canary 1753 HEAD-4117a8d
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            20.19.15.4531
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I am having that problem too. citra_log.txt (231.6 KB)

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 3GB/PCIe/SSE2
GPU Driver Version                            441.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

It still doesnt work.

citra_log.txt (675.5 KB)

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 3GB/PCIe/SSE2
GPU Driver Version                            441.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (74.9 KB)

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 3GB/PCIe/SSE2
GPU Driver Version                            441.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

How will they reach me?

citra_log.txt (61.0 KB)

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 3GB/PCIe/SSE2
GPU Driver Version                            441.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

citra_log.txt (4.4 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It worked! Thank you so much!!

citra_log.txt (52.1 KB)

System Information for Support

Client Version                                Nightly 1568 HEAD-8ce81b1
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                            446.14
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

i have the same issue please fix citra_log.txt (28.2 KB)