Pokemon UltraMoon Freeze

When I’ve started the pkm UltraMoon, specific in the part when the prof. Kukui appear in a call… the image freeze but i’m just still hearing the sound of the game… this not happen with pkm Zapphire Alpha, just with Ultramoon. pls help me.

System Information

  • Operating System: Windows 10
  • CPU: Intel COREI7 8th GEN
  • GPU: RADEON 530 hybrid
  • Citra Version (found in title bar): 1154 CANARY
  • Game: Pokemon UltraMoon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (37.5 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Disable Hardware Shader in Configure - Graphics.

Oh, thanks, the problem has been solved!

You can re-enable it after bypassing that scene.

When I re-enable this, the image freeze again, I have to play this game of that way, though…

Ok then. I’m glad I could help.

Hi. I have exactly the same problem, but when I remove that which is said in previous answers, the game goes very slowly. Any solution or recommendation?

Do not disable Hardware Renderer. Disable Hardware Shader.