Pokemon UltraMoon Gray Screen

the screen is gray and the game is not seen
System Information

  • Operating System: windows 7 Ultimate 64 bits
  • CPU:
  • GPU:AMD A8-6410 APU whit AMD Radeon R5 Graphics (4CPUs), ~2.0GHz
  • Citra Version : citra nighty 1198
  • Game: pokemon ultramoon
  • Screenshot of Issue

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

1 Like

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (69.7 KB)

Fix This Please

System Information for Support

Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
Enable Vsync                                  [ ]
LLE Audio Emulation Enabled                   [ ]
Use GDB Stub                                  [ ]
System Region                                 -1
OpenGL Version                                3.3.1
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon(TM) R5 Graphics

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended for accurate emulation.

citra_log.txt (120.7 KB)

doesnt work!

System Information for Support

Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
Enable Vsync                                  [ ]
LLE Audio Emulation Enabled                   [ ]
Use GDB Stub                                  [ ]
System Region                                 -1
OpenGL Version                                3.3.1
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon(TM) R5 Graphics

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended for accurate emulation.