Pokemon UltraSun Black Screen

I played Pokemon UltraSun a long time ago. I made a back-up of my progress due to an disk issue with my laptop. Now that I reinstalled the game, I opened it in order to check any problems before restoring my savedata. The issue is that everytime I open it, the game doesn’t start at all, no sound, both screens go black and the FPS remains at 0. This didn’t happened before so I don’t how to solve it.

P.S.: The language of both game and emulator are in Spanish

System Information

  • Operating System: Windows 10 Pro (64 Bits)
  • CPU: Intel(R) Core™ i5-8265U CPU @ 1.6 GHz
  • GPU: Intel(R) UHD Graphics 620 / NVIDIA GeForce MX130
  • Citra Version (found in title bar): Nightly 1697
  • Game: Pokemon Ultra Sun v1.2
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (13.7 KB)

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce MX130/PCIe/SSE2
GPU Driver Version                            471.96
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

I tried those options but the problem keeps happening.

I finally found the problem. I had to delete the update files, create a new save file and then update the game version. I’ll proceed with the old save file restoration.