Pokemon Ultrasun cinematic image freeze

Hello, I have a problem when I want to play pokemon ultrasun, the problem is that in the first cinematic, the image freezes, the music and dialogues are heard, but the image does not change, please someone help me :pensive:.

citra_log.txt (26.9 KB)

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I already edited my post

GL_VERSION: 4.3.0 - Build
^ This driver is out of date. To update, download and install gfx_win_101.4255.exe from Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows*
Mirror download: https://downloadmirror.intel.com/774229/gfx_win_101.4255.exe