Pokémon UltraSun doesn't work

The game doesn’t work because if I cancel the improvements of graphics in the settings of emulation I see something moving, color texture very very bad( instead of the actual colors that I should see, I see all in yellow, then all in purple,then in blue, than multicolor) the language selection panel and some music, but not real good music: rather low-quality music. However , if I try to play the game without changing the settings, I see only two grey screen and nothing else. I’m thinking my computer isn’t sufficiently new or powerful to play these games. It’s a cheap notebook bought in 2014, windows 8.1 64 bit:

Intel® Celeron® CPU N2840 @ 2.16GHz

Intel® HD Graphics(probably outdated drivers, because I can’t update them)

Realtek High Definition Audio

Controller Realtek PCIe FE Family

Ralink RT3290 802.11bgn Wi-Fi Adapter


I would like to know what the problem is :slight_smile:
Thank you so much

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Sorry but I can’t do this anymore, I have canceled the game… Could you say what the problem is without the log information?

If I download the game again, knowing what the problem is will help me

Citra doesn’t support piracy. Dumping your games from a hacked 3ds/2ds is legal, downloading them from the internet is not. You are also more likely to catch malware than an actual functioning rom if you’re downloading them.

You’re right…I will buy 3ds and the game. Thanks :slight_smile: