Pokemon x a black screen

Issue:
Enter a description of your issue here, in full detail.
When pokemon x is running, only one screen can be displayed on the two screens, and the other screen is black, but you can hear the sound and play.

System Information

  • Operating System:
  • CPU: intel core i7 4510u 2.0GHz 2.6GHz
  • GPU:
  • Citra Version (found in title bar): canary mingw
  • Game: pokemon x
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.


In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (13.7 KB)

System Information for Support

Client Version                                Canary 1842 HEAD-745532a
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.10.3960
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.