Pokemon X black screen after title screen

Issue:
Pokemon X goes into black screen after the title screen

System Information

  • Operating System: Windows 11 Home 64-bit
  • CPU: Intel Pentium @ 2.30GHz 61 °C
    Kaby Lake-U/Y 14nm Technology
  • GPU: Intel(R) UHD Graphics 610
  • Citra Version (found in title bar): Citra Nightly 1807
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

citra_log.txt (37.9 KB)

System Information for Support

Client Version                               Nightly 1807   HEAD-bb05d8c
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Pentium(R) CPU 5405U @ 2.30GHz
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 610
GPU Driver Version                           27.20.100.8935
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [ ]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.ex

Additionally, please re-enable Shader JIT in Emulation>Configuration>Graphics>Advanced Tab