Pokemon X Black Screen No Sound. ORAS Works

Citra Support
1

Issue:
As said in the title I still have the Pokemon X black screen issue. I’ve tried opening the game with an old version of Citra Nightly, but to no avail.
Please note: I can’t perform a redump however since I don’t own a 3ds, is there any other way I could fix this issue without forming a redump?
Maybe it could be a GPU or Graphic Driver issue?
Please help! Other games work fine like Pokemon ORAS and Animal Crossing: New Leaf.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i3-7020U CPU @ 2.30GHz
  • GPU: Intel(R) HD Graphics 620
  • Citra Version (found in title bar): 1786
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

image
image1366×725 6.52 KB

Diagnostic Log
citra_log.txt (22 KB)

2

GL_VERSION: 4.3.0 - Build 30.0.101.1660
^ This driver is out of date. To update, download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download: https://downloadmirror.intel.com/764512/gfx_win_101.2115.exe

Let me know if you encounter any issues during the installation.

3

citra_log.txt (19.0 KB)

I’ve updated my graphic’s drivers, but I’m still met with a black screen.

image
image1366×732 9.08 KB