Issue:
I downloaded citra and tried to play Pokemon X’s ROM but the screen turns black when I press start, I can hear the game but see nothing but a black screen. I saw other posts regarding unupdated CPUs but I don’t know which one is it okay for my laptop (not very good with computers, sorry)
System Information
- Operating System: Windows 10 64bits
- CPU: Intel(R) Core™ i5-8265U
- GPU: Intel(R) UHD Graphics 620
- Citra Version: Citra Nightly 1816
- Game: Pokemon X
- Screenshot of Issue:
Diagnostic Log
citra_log.txt (76.9 KB)
System Information for Support
Client Version Nightly 1816 HEAD-d117132
Operating System Windows 10 Version 2009
CPU Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz | AVX2 | FMA
Graphics API OpenGL 4.3.0
Graphics Renderer Intel(R) UHD Graphics 620
GPU Driver Version 27.20.100.8729
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
System Information for Support
Client Version Nightly 1816 HEAD-d117132
Operating System Windows 10 Version 2009
CPU Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz | AVX2 | FMA
Graphics API OpenGL 4.3.0
Graphics Renderer Intel(R) UHD Graphics 620
GPU Driver Version 27.20.100.8729
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
