Pokemon X black screen with sound please help

Issue: Pokemon X black screen with sound
Enter a description of your issue here, in full detail.
I was starting a new game of pokemon X and everything was great until the main screen, when the professor was going to appear with the introduction, the screen went black and I could hear it perfectly but I couldn’t see anything.

System Information

Diagnostic Log
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citra_log.txt (36.2 KB)

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GL_VERSION: 4.3.0 - Build
^ This driver is out of date. To update, download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download: https://downloadmirror.intel.com/764512/gfx_win_101.2115.exe

Let me know if you encounter any issues during the installation.

Thank you so so so much brother

citra_log.txt (1.1 MB)

citra_log.txt (1.1 MB)
How to get citra bot to respond to this?

GL_VERSION: 4.3.0 - Build
^ Still not updated. Make sure to leave the PC alone whilst the driver is updating, else the installation may fail.