Pokemon X CItra crashes after language choice

Issue:
When I start my Pokemon X ROM it allows me to choose the language, but after that, when I press “Start the game” button Citra just crashes. (-_-)

System Information

  • Operating System: Linux (Ubuntu 18.04)
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Canary 1361
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (8.8 KB)
Updated log
citra_log.txt (26.5 KB)

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Canary 1361 HEAD-8187c15b1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Run citra, launch your game, reproduce the issue and when citra crashes close citra and don’t open it again, open the folder C:\Users\%username%\AppData\Roaming\Citra\log and upload your log again.

This is exactly what I did before uploading this one.

Your log is incomplete, follow the above steps again, remember to not re-open citra after it crashes otherwise a new log will be generated.

System Information for Support

Client Version                                Canary 1361 HEAD-8187c15b1
OpenGL Vendor                                 Intel Open Source Technology Center
OpenGL Renderer                               Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2) 
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Canary 1361 HEAD-8187c15b1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Submit your issue here, include your system information (OS, CPU, GPU), bug description and log.