Pokemon X crashes Canary 1774

Issue:
Enter a description of your issue here, in full detail.

After a few minutes, the game freezes the screen and automatically closes

System Information

  • Operating System: Windows 10 64x Bit
  • CPU: Intel Core I5-3210M
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar): Canary 1774
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (178.8 KB)

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https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Canary 1774 HEAD-5442e61
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5129
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 2
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Ignore the bot, you already have the latest drivers. It is a bit dumb when it comes to old GPUs.

Do this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it’s there
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication and Shader JIT

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to slowly load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.
Keep Accurate Multiplication enabled.

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

citra_log.txt (22.8 KB) please help me my game is showing zero fps and it is paused, it only starts that too in a slow motion whni press the baclash key \\\\\\\\\\\\\\\

System Information for Support

Client Version                                Nightly 1564 HEAD-16913fe
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            10.18.14.4332
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

already did the game is tarting but at a very slow frame rate