Pokemon X crashes when I perform an action

I have played Pokemon X many times, I thought I fixed that bug but it reappears after installing the updates. The same goes for other Pokemon games like Alpha Sapphire. I don’t know what to do anymore, if it’s my computer that is obsolete or it’s the emulator that just doesn’t work.

System Information

  • Operating System: Windows 10
  • CPU: Intel Core i5 7200U 2.5 GHz (4 CPU)
  • GPU: 8 GB RAM - Nvidia Geforce 940MX
  • Citra Version (found in title bar): Citra Canary 1682
  • Game: Pokemon X, Pokemon Alpha Sapphire, Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Log file isn’t public.

My log file is over 9MB, I can’t upload it.

Change permissions on your Google Drive so we can download it.

Ready, the file is already in public


These drivers are outdated, you need to update

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed that you can if you want update further(recommended): https://downloadcenter.intel.com/download/29465/Intel-Graphics-Windows-10-DCH-Drivers?product=95443 (download the .exe this time).
Make sure Windows 10 is updated first before you install it.

Just in case you have the Disk Shader Cache bug if you built it up with accurate multiplication turned off(I can see you have it on now which is good, keep having it enabled) let’s clear the cache:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder