Pokemon X crashing all of the sudden

Issue:
I have beaten Pokemon X using Citra Canary and I had no problems up until like 4 days ago. When I started the game and went into my inventory to use an item, the game freezes, the frames drop down from 30 to 0, and then Citra just crashes. This is a very recent problem, so I don’t know if it’s an update issue or something.

System Information

  • Operating System: Microsoft Windows 10 Pro
  • CPU: Intel® Core™ i7-6500U 2.5 GHz; Dual-core
  • GPU: NVIDIA® GeForce® 940M Up to 2 GB Dedicated graphics memory
  • Citra Version (found in title bar): Canary
  • Game: Pokémon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (76.3 KB)

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 940M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            431.60
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Still the same problem, even with accurate multiplication and driver update.
citra_log.txt (86.6 KB)

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 940M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            441.66
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (67.2 KB)

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 940M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            441.66
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.