Pokemon X Fatal Error

Citra Support
#1

Issue:
I started the Citra then I launched Pokemon X but a pop-up showed up and said Fatal Error and gave me the option to continue or abort. I continued and a infinite black screen showed up.

System Information

  • Operating System: MacOs Mojave v10.14.4
  • CPU: 1.6 GHz Intel Core i5
  • GPU: Intel HD Graphics 6000 1536 MB
  • Citra Version (found in title bar): Citra Nightly 1372
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):
    44%20PM
    44%20PM1440×900 84.1 KB

Diagnostic Log
citra_log.txt (38.5 KB) citra_log.txt

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

citra_log.txt (38.5 KB) citra_log.txt

#4

System Information for Support

Client Version                                Canary 1492 HEAD-33f2c8b
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel(R) HD Graphics 6000
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/
#5

System Information for Support

Client Version                                Canary 1492 HEAD-33f2c8b
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel(R) HD Graphics 6000
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/
#6

citra_log.txt (23.5 KB)
it just won’t load up

#7

System Information for Support

Client Version                               Nightly 1749   HEAD-2fc7def
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Celeron(R) CPU N3450 @ 1.10GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 500
GPU Driver Version                           27.20.100.8682
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • System configuration block 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0xA0002, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xB0000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/