Pokemon X freezes when trying to catch xerneas

Issue:
When I go to catch xerneas and the cutscene plays my game freezes but i can still hear the audio in the background.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-6200U CPU @ 2.30GHz
  • GPU: Intel(R) HD Graphics 520
  • Citra Version: Nightly 1716
  • Game: Pokémon X
  • Screenshot of Issue:

Diagnostic Log
citra_log.txt (1.4 MB)

System Information for Support

Client Version                                Nightly 1716 HEAD-62236b7
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            22.20.16.4749
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

GPU Driver Version: 22.20.16.4749

This driver is outdated, you need to update.

Download win64_25.20.100.6373.zip from: https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed 6373, download and install igfx_win10_100.9466.exe from: https://downloadcenter.intel.com/download/30381/Intel-Graphics-Windows-10-DCH-Drivers
direct link: https://downloadmirror.intel.com/30381/a08/igfx_win10_100.9466.exe

Thx this solved the problem.

1 Like