Pokemon X goes black after creating character

Issue:
Enter a description of your issue here, in full detail.

After creating my character, the Fletchling flies into my room and wakes me up, and then the game goes black with no audio.Pokemon X

System Information

  • Operating System: Windows 10 Home
  • CPU: Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.19 GHz
  • GPU: 8.00 GB (7.77 GB usable)
  • Citra Version (found in title bar): Nightly 1719
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar): https://i.imgur.com/Wz6hLze.png

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (3.7 MB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz | AVX512 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                            26.20.100.7870
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (3.7 MB)
does this work?

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz | AVX512 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                            26.20.100.7870
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

I disabled them and now the game works when I play as a boy but not as a girl.

Please upload a new log file.