Pokemon X shows blank screen

Issue:
game shows blank screen after intro screen. background music still plays. When I saved the state during the blank screen and then restarted the whole game from the state, it worked and the new issue was the screen was glitching.

System Information

  • Windows 10:
  • CPU: intel core i3
  • GPU: intel HD 620
  • Citra Version (found in title bar): Nightly1739
  • Game: Pokemon X
  • :ss

Diagnostic Log
citra_log.txt (40.4 KB)

.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

1 Like

System Information for Support

Client Version                                Nightly 1739 HEAD-60d1def
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 620
GPU Driver Version                            25.20.100.6577
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Nightly 1739 HEAD-60d1def
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 620
GPU Driver Version                            25.20.100.6577
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Hello, I am having same issue with Pokemon X and Pokemon Alpha Sapphire :frowning: With the latest Citra Update, both games stopped working.

Hey there! I found a solution that is
+Uninstall citra completely
+Manually download citra nightly build-28039d3
+extract and run citra qt
That did it for me and i also didnt lose any progress.
Hope this would help you.

Thanks Saiyan! I found temporary fix with Citra ver 1737

Where can I find qt file for Citra 1739?

This driver is out of date. To update, download win64_25.20.100.6373.zip from Legacy Intel® Graphics Driver for Windows® 10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

You should now be able to install the latest driver directly:
Download and install igfx_win_101.1191.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/691496/igfx_win_101.1191.exe

You should now be up-to-date and be able to use the latest Citra version(s).

Please upload a log file of your own so I can see what driver version you’re on. You’re likely also not on the latest version available: How to Upload the Log File