Pokemon x sound comes out but the screen is black

Citra Support
1

Issue: after i click on my character to load, the sound comes out but the screen is black
Enter a description of your issue here, in full detail.

after i click on my character to load, the sound comes out but the screen is black

System Information

  • Operating System: Windows 11
  • CPU: Intel Gen 11 I7
  • GPU: Intel Iris Xe Graphics
  • Citra Version (found in title bar): Nightly 1855
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1080 173 KB

image
image1920×1080 86.5 KB

Diagnostic Log
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citra_log.txt (85.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

same issue
citra_log.txt (17.1 KB)

3

Please don’t create multiple topics for the same issue. It doesn’t get you support any faster, it just makes things messy for no reason. I’ve answered on your other topic: Pokemon Y sound comes out but screen is black - #2 by SleepingSnake

4

GL_VERSION: 3.3.0 - Build 10.18.10.4358
^ This driver is out of date. To update, download win64_15.33.53.5161.zip from Intel® Graphics Driver for Windows* [15.33]
Mirror download: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Additionally, your GPU has driver bugs which cause it to randomly freeze when Citra’s V-Sync is enabled. Please disable that in Emulation>Configure>Graphics>Advanced Tab.

5

Thank you! I didn’t mean to get support faster. I made a separate topic because Pokemon X was working just fine until now. But thank you again!