Pokemon X stops working just after starting

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (19.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Nightly 1436 HEAD-7afcc0d
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4531
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (19.2 KB)
Plz help it keep showing citra qt has stopped working

System Information for Support

Client Version                                Nightly 1436 HEAD-7afcc0d
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4531
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

it didn’t work
A problem caused the program to stop working

citra_log.txt (4.0 KB)
Plese help stll not working

System Information for Support

Client Version                                Nightly 1442 HEAD-3738417
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (4.0 KB)
Still not working

System Information for Support

Client Version                                Nightly 1442 HEAD-3738417
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Try turn off Disk Shader Cache in the graphics options in Citra. It causes issues for some users with some games atm.

citra_log.txt (4.0 KB)
Check this out

System Information for Support

Client Version                                Nightly 1442 HEAD-3738417
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

i did that but it didnt work

Ok do this:

  1. Open Citra then File->Open Citra Folder then log folder(keep this open in the background, do not close the folder).
  2. Turn off Hardware Renderer in the graphics options in Citra(Emulation->Configure...->Graphics). It will make the game slow, don’t worry we just need to do this to get a more useful log.
  3. Start the game, then close Citra(don’t reopen or the log gets cleared so you have to do it again).
  4. Reupload the new log here.

It crash whenever i open the game without hardware renderer

citra_log.txt (5.5 KB)

System Information for Support

Client Version                                Nightly 1421 HEAD-996f154
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

i think u have to disable hardware shader i have the same problem too when i disabel it the game runs very slow

i think u have to disable hardware shader i have the same problem too when i disable it the game runs very slow

Help me
[ 0.003702] Config core/settings.cpp:LogSettings:76: Citra Configuration:
[ 0.003717] Config core/settings.cpp:LogSetting:72: Core_UseCpuJit: true
[ 0.003718] Config core/settings.cpp:LogSetting:72: Renderer_UseGLES: false
[ 0.003719] Config core/settings.cpp:LogSetting:72: Renderer_UseHwRenderer: false
[ 0.003720] Config core/settings.cpp:LogSetting:72: Renderer_UseHwShader: true
[ 0.003721] Config core/settings.cpp:LogSetting:72: Renderer_ShadersAccurateMul: false
[ 0.003721] Config core/settings.cpp:LogSetting:72: Renderer_UseShaderJit: true
[ 0.003725] Config core/settings.cpp:LogSetting:72: Renderer_UseResolutionFactor: 0
[ 0.003726] Config core/settings.cpp:LogSetting:72: Renderer_UseFrameLimit: true
[ 0.003727] Config core/settings.cpp:LogSetting:72: Renderer_FrameLimit: 100
[ 0.003730] Config core/settings.cpp:LogSetting:72: Renderer_PostProcessingShader: none (builtin)
[ 0.003731] Config core/settings.cpp:LogSetting:72: Renderer_FilterMode: true
[ 0.003732] Config core/settings.cpp:LogSetting:72: Renderer_TextureFilterName: none
[ 0.003733] Config core/settings.cpp:LogSetting:72: Stereoscopy_Render3d: 0
[ 0.003734] Config core/settings.cpp:LogSetting:72: Stereoscopy_Factor3d: 0
[ 0.003734] Config core/settings.cpp:LogSetting:72: Layout_LayoutOption: 0
[ 0.003735] Config core/settings.cpp:LogSetting:72: Layout_SwapScreen: false
[ 0.003736] Config core/settings.cpp:LogSetting:72: Layout_UprightScreen: false
[ 0.003737] Config core/settings.cpp:LogSetting:72: Utility_DumpTextures: false
[ 0.003738] Config core/settings.cpp:LogSetting:72: Utility_CustomTextures: true
[ 0.003738] Config core/settings.cpp:LogSetting:72: Utility_UseDiskShaderCache: true
[ 0.003739] Config core/settings.cpp:LogSetting:72: Audio_EnableDspLle: false
[ 0.003740] Config core/settings.cpp:LogSetting:72: Audio_EnableDspLleMultithread: false
[ 0.003741] Config core/settings.cpp:LogSetting:72: Audio_OutputEngine: auto
[ 0.003742] Config core/settings.cpp:LogSetting:72: Audio_EnableAudioStretching: true
[ 0.003742] Config core/settings.cpp:LogSetting:72: Audio_OutputDevice: auto
[ 0.003743] Config core/settings.cpp:LogSetting:72: Audio_InputDeviceType: 0
[ 0.003744] Config core/settings.cpp:LogSetting:72: Audio_InputDevice: Default
[ 0.003745] Config core/settings.cpp:LogSetting:72: Camera_OuterRightName: blank
[ 0.003746] Config core/settings.cpp:LogSetting:72: Camera_OuterRightConfig:
[ 0.003746] Config core/settings.cpp:LogSetting:72: Camera_OuterRightFlip: 0
[ 0.003747] Config core/settings.cpp:LogSetting:72: Camera_InnerName: blank
[ 0.003748] Config core/settings.cpp:LogSetting:72: Camera_InnerConfig:
[ 0.003749] Config core/settings.cpp:LogSetting:72: Camera_InnerFlip: 0
[ 0.003750] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftName: blank
[ 0.003750] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftConfig:
[ 0.003751] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftFlip: 0
[ 0.003752] Config core/settings.cpp:LogSetting:72: DataStorage_UseVirtualSd: true
[ 0.003753] Config core/settings.cpp:LogSetting:72: System_IsNew3ds: true
[ 0.003756] Config core/settings.cpp:LogSetting:72: System_RegionValue: -1
[ 0.003767] Config core/settings.cpp:LogSetting:72: Debugging_UseGdbstub: false
[ 0.003768] Config core/settings.cpp:LogSetting:72: Debugging_GdbstubPort: 24689
[ 0.179274] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.376922] Frontend citra_qt/main.cpp:GMainWindow:187: Citra Version: Canary 1674 | HEAD-dfd021f
[ 0.376939] Frontend citra_qt/main.cpp:GMainWindow:189: Host CPU: AMD Athlon™ II X2 B22 Processor
[ 0.376963] Frontend citra_qt/main.cpp:GMainWindow:191: Host OS: Windows 7 SP 1 (6.1)
[ 0.411619] Frontend citra_qt/main.cpp:CheckForUpdates:784: Unable to start check for updates
[ 0.416638] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 0.416649] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 0.417957] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 0.417966] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 7.203755] Frontend citra_qt/main.cpp:BootGame:974: Citra starting…
[ 7.408883] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 7.408897] Service.FS core/file_sys/ncch_container.cpp:Load:332: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 7.544488] Audio.DSP audio_core/hle/wmf_decoder.cpp:Impl:67: Media Foundation activated
[ 7.545170] Audio.DSP audio_core/hle/wmf_decoder_utils.cpp:MFDecoderInit:50: Windows® Media Foundation found 1 suitable decoder(s)
[ 7.549804] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1309: default device period: 100000

[ 7.549814] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1317: Minimum latency in frames: 328

[ 7.549980] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1639: (0000000011ea4730) Setup render: device=0000000000000000

[ 7.550481] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1526: Setup requested=[f=0 r=32728 c=2 l=3] mix=[f=0 r=96000 c=2 l=3]

[ 7.660015] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1690: Target sample rate: 32728

[ 7.665165] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1850: Stream init succesfull (0000000011ea4730)

[ 7.665594] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:137: Cubeb Audio Stream Started
[ 7.665608] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 7.665913] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:113: Request handler started.
[ 7.666150] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 7.668233] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:827: ClCertA file missing
[ 7.739956] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1167: GL_VERSION: 3.3.11472 Core Profile Forward-Compatible Context
[ 7.739967] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1168: GL_VENDOR: ATI Technologies Inc.
[ 7.739968] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1169: GL_RENDERER: ATI Radeon HD 4200
[ 7.869928] Loader core/loader/ncch.cpp:Load:184: Program ID: 0004000000055D00
[ 7.870018] Service.FS core/file_sys/ncch_container.cpp:OpenFile:128: Failed to open C:\Users\admin\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00055d00/content/00000000.app
[ 7.948266] Loader core/hle/kernel/process.cpp:ParseKernelCaps:141: ExHeader kernel version: 2.35
[ 7.952757] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:649: Preferred region code set to 1
[ 8.138474] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:63: (STUBBED) called
[ 8.138944] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:85: (STUBBED) called
[ 8.142404] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:286: (STUBBED) called applet_attributes=0X00000000
[ 8.149519] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:187: (STUBBED) bit_mask=0x0000000F
[ 8.150892] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:75: (STUBBED) bit_mask=0x00000006
[ 8.153011] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:265: (STUBBED) app_id=768
[ 8.157447] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:534: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 8.157991] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:534: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 8.163624] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:601: (STUBBED) called, version: 0x050200C8
[ 8.164993] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 8.321457] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 8.329106] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:210: (STUBBED) called, notification_id=0x209
[ 8.349601] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:151: Shared Font file missing. Loading open source replacement from memory
[ 8.510375] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:704: called flag=00000000 process=11 thread_id=0
[ 8.565906] HW.GPU core/hw/gpu.cpp:MemoryFill:89: invalid end address 0X18600000
[ 8.728149] Service.DSP audio_core/hle/hle.cpp:LoadComponent:492: Firmware hash: 0x7f38630a8c994617
[ 8.728161] Service.DSP audio_core/hle/hle.cpp:LoadComponent:496: Structures hash: 0x1732733d14b84894
[ 8.728163] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:LoadComponent:188: called size=0x35378, prog_mask=0x000300FF, data_mask=0x003500FF
[ 8.729397] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:RegisterInterruptEvents:254: Registered interrupt=2, channel=2, event=event-001487b8
[ 8.729780] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:GetSemaphoreEventHandle:270: (STUBBED) called
[ 8.730186] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphoreMask:280: (STUBBED) called mask=0x2000
[ 8.730782] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:252: Application has requested initialization of DSP hardware
[ 8.731080] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:57: called, semaphore_value=4000
[ 8.734384] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:57: called, semaphore_value=4000
[ 8.965845] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 8.966437] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:159: Bad Word List file missing. Loading open source replacement from memory
[ 8.979841] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:147: (STUBBED) called, version: 0x050200C8
[ 8.980481] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:34: (STUBBED) called
[ 8.981861] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:49: (STUBBED) called, unknown=0, frd_count=100
[ 8.987599] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:23: (STUBBED) programID=0X0000000000000000
[ 8.988220] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:90: (STUBBED) bit_mask=0x00000002
[ 8.988416] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:90: (STUBBED) bit_mask=0x00000004
[ 8.990328] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:644: (STUBBED) called
[ 8.991375] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:46: (STUBBED) called
[ 8.992224] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:633: (STUBBED) unk_param1=0X0000055D, unk_param2=0X00000000, unk_param3=0X00100000, unk_param4=0X00000014, unk_param5=0X01
[ 9.000376] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:155: (STUBBED) called, crr_buffer_ptr=0x08C5F000, crr_size=0x00002000
[ 9.685784] Service.FRD core/hle/service/frd/frd.cpp:GetMyFriendKey:88: (STUBBED) called
[ 9.746706] Service.FRD core/hle/service/frd/frd.cpp:GetMyFriendKey:88: (STUBBED) called
[ 9.864596] Service.PTM core/hle/service/ptm/ptm.cpp:GetStepHistory:97: (STUBBED) called, from time(raw): 0x952a12c400, for 24 hours
[ 9.901643] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 9.901862] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:145: Country list file missing. Loading open source replacement from memory
[ 10.009642] Service.FS core/file_sys/archive_source_sd_savedata.cpp:GetFormatInfo:82: Could not open metadata information for archive
[ 10.009663] Service.FS core/hle/service/fs/fs_user.cpp:GetFormatInfo:667: Failed to retrieve the format info
[ 10.011979] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:337: failed to get a handle for archive archive_id=0x00000006 archive_path=[Binary: 010000005d05000000000000]
[ 10.063475] HW.Memory core/memory.cpp:GetPhysicalRef:454: unknown GetPhysicalPointer @ 0x00000000