Pokemon X, Y and Alpha Sapphire All Black Screen Upon Launch

Citra Support
#1

Started using Citra just recently, and started playing Pokemon X on it. After playing the game normally for about 20 minutes, I saved and quit Citra. Since then, I tried reopening the game but it only displayed black screen, with controls and sound still working. I then tried to open Y and Alpha Sapphire, but exact same thing happened. Can’t find solution, would really appreciate some help.

Operating System: Windows 10 64-bit
CPU: Intel ® Core™ i5-7600K @ 3.80GHz
GPU: NVIDIA GeForce GTX 1050 Ti
Citra Version: Citra Nightly 1526
Game: Pokemon X, Pokemon Y, Pokemon Alpha Sapphire
Screenshot of Issue

Citraissue
Citraissue1920×1042 15.7 KB

citra_log.txt (3.0 MB)

#2

System Information for Support

Client Version                                Nightly 1526 HEAD-4d7487b
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 630
OpenGL Version                                3.3.0
GPU Driver Version                            26.20.100.7323
Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

Can someone explain how to Enable this? I can’t find the option.

#4

Emulation > Configure... > Graphics > Advanced

#5

your using the igpu instead of your nvidia gpu in your system and the system info for support

1st post
Operating System: Windows 10 64-bit
CPU: Intel ® Core™ i5-7600K @ 3.80GHz
GPU: NVIDIA GeForce GTX 1050 Ti
Citra Version: Citra Nightly 1526
Game: Pokemon X, Pokemon Y, Pokemon Alpha Sapphire

post 2 = system info
OpenGL Vendor Intel
OpenGL Renderer Intel® HD Graphics 630
OpenGL Version 3.3.0
GPU Driver Version 26.20.100.7323

#6

i5-7600K is a desktop CPU and since you said you have GTX 1050 Ti but Citra is using your iGPU that means you haven’t connected your monitor to the graphics card. Look at the back of your computer and make sure the HDMI/DisplayPort/DVI cable(whatever you are using) is going into the graphics card and not the motherboard.

#7

Thanks so much all, works like a charm. God bless ya.