Pokemon X/Y/SUN/MOON etc blacks screen but sound - I've tried it all

I’ve tried all the drivers, old and new - up-to-date and ones linked in previous threads; enabled, disabled settings - please tell me if there’s something I’ve missed. I just cannot get this issue fixed.

System Information

  • Operating System: Windows 11

  • CPU: 11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz 2.80 GHz

  • GPU:

  • Citra Version (found in title bar): Nightly 1884

  • Game: All the pokemon games

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (27.9 KB)

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does this only happen with pokemon games? Also what is your GPU? Depending on which graphics card you use for the game, you’ll have to update the specific drivers of said graphics card. I’ve faced this issue before and the problem was with the drivers. And a lot of people seem to have the problem of outdated drivers.

I only have pokemon games so I’m unable to confirm others - but it’s exactly the same issue across the board. In terms of graphics, it’s an integrated Iris Xe Graphics - no discrete GPU. I’ve downloaded the latest generic drivers from Intel, and also tried ones recommended from recent posts


Latest Nightly and Canary builds should now contain the fix for this issue.

This worked! Thank you. I was pulling my hair out all day over this. I knew it worked previously on this laptop - couldn’t figure out why it no longer did.

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Which file do I download?

If you are on Windows then citra-windows-mingw-20230213-ab8d1c7.7z extract it with like 7-Zip.