I have been playing Pokémon Y for the past couple of weeks or so with absolutely no problem. After updating the Nightly version to 1783, the game opened as usual, but after loading my save file, it was just a black screen. The game seems to function as normal, I can walk, open menus and stuff, but it remains on a black screen.
- Operating System: Windows 10 Enterprise, version 21H2
- CPU: Intel(R) Core™ i3-7020U CPU @ 2.30GHz 2.30 GHz
- GPU: Intel HD Graphics 620
- Citra Version (found in title bar): Nightly 1783
- Game: Pokémon Y
Image of the save selection menu, working as usual
After opening the save file.
citra_log.txt (54.1 KB)
No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File
System Information for Support
Client Version Nightly 1783 HEAD-746609f
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz | AVX2 | FMA
Graphics API OpenGL 4.3.0
Graphics Renderer Intel(R) HD Graphics 620
GPU Driver Version 220.127.116.1144
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [ ]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
Please update your iGPU drivers.
Download and install
gfx_win_101.3222_101.2111.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/738230/gfx_win_101.3222_101.2111.exe
I guess the Windows driver update checker thing doesn’t work properly all the time. Thanks for the help!