Pokemon Y black Screen no Sound

#1

Pokemon Y is stuck on a black screen without sound. But it says it runs Okay in the Main Screen

System Information

  • Operating System: Windows 10
  • CPU: Ryzen 3 3200G
  • GPU:
  • Citra Version (found in title bar):
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

We need a log file. Otherwise we can’t know what’s going on.

#5

System Information for Support

Client Version                                Nightly 1627 HEAD-aced133
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 3200G with Radeon Vega Graphics    
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD 15D8:C9
GPU Driver Version                            20.4.2 26.20.15029.27017
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/
#6

citra_log.txt (10.4 KB)
this is the log

#7

System Information for Support

Client Version                                Nightly 1627 HEAD-aced133
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 3200G with Radeon Vega Graphics    
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD 15D8:C9
GPU Driver Version                            20.4.2 26.20.15029.27017
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/
#8

Oh ok but it work on my Laptop

#9

It could’ve gotten corrupted whilst transfering.