Pokémon Y - Bottom Black Screen

Issue: When I try to play Pokémon Y or Omega Ruby, the bottom screen is always black, it plays sound and reacts to keys, but it is always black, I would like to know what I can do about it.
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 7 x64
  • CPU: Intel Core i5-5200
  • GPU: Intel HD 5000
  • Citra Version (found in title bar): Citra Canary 1823
  • Game: Pokémon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (30.4 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1823 HEAD-e78b730
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 5500
GPU Driver Version                            10.18.14.4029

Here’s some issues I found with your log that might help.

GPU Driver Version: Build 10.18.14.4029

This driver is outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=85212
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU you might need to turn off Disk Shader Cache and Accurate Multiplication(it is in the Advanced tab).

It is recommended to upgrade to Windows 10 because Windows 7 lost new security updates since January.

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